ebonyline track order

Hello, If you're returning a parcel using a Print In ParcelShop device, make a note of the long number underneath the printed label and enter it in the box above. We are proud to say that we do not sell cheaply made products. Hallous KayWe are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. Since the beginning of beauty and general merchandise businesses in 2000, we have built very reliable and satisfactory relationships with customers. Remember the model is not you and might look different on you. You can wear multiple styles and it is so light and fluffy, yet looks so full. I was later informed by email that one the items was not available and I had 3 days to chose an alternative product and inform them. Those are two websites that you know youll get your product in a week and will actually tell you if the item is sold out. Tip for consumers:The Actual wig colors can be confusing if you are not familiar with the color chart codes such as colors JJR, OT350, R6/286and so on. If you're on the fence this is your sign to finally make a purchase! They've also made it very clear that they do no adhere to the BBB.Any assistance you can give me in this matter would be greatly appreciated. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Fraudulent company!\r\nThey need to be investigated! If you cannot find the answers to your questions below, please email us at ask@ebonyline.com. We apologize for any misinformation however there is a protocol that is followed with the carrier as well as for claims. https://www.ebonyline.com/shipping-policy/. For the best experience on our site, be sure to turn on Javascript in your browser. I spent $59 on 2 wigs. For shipping information, please check our Shipping Policy. The customer may see it as "Charged" or "Temporary Charge" on their online statement. \r\nLadies, please do not waste your time and money on this website. I have attached am email history.The ignored my request for a "Refund Return Authorization". All rights reserved. Rinse & apply conditioner in a downward motion. Once again we do apologize for any misunderstanding. I had put on for the 1st time ever yesterday on Monday, 12/12/2022. Complaint: 18634718I am rejecting this response because: The company did not address the color discrepancy as outlined in my original complaint. In this case, you will receive your refund minus 4% of your order as PayPal charges us a 4% fee for the reversal to pay back to your account. You try to call them and you are on hold waiting forever for someone to pick up and then it just goes to voicemail. No in the automatic tracker box to check the real-time delivery status of your worldwide parcel, orders, COD consignments, container, freight, transport, transportation, shipping, vans, trucks, express cargo and shipments online. I had a problem with my order on the 21 of February.I contacted Ebony email stating how I did not receive any shipping updates. Find items you like either by using menu buttons or searching. I appreciate that! Spray it with hair conditioner. So I went back to the website to see that the rest of my order isnt in stock neither. If youre still waiting on your parcel and its been with us for over 7 days, please let the sender know so that they can get in touch with us, and we can look into it. Ebonyline.com Reviews | Read Customer Service Reviews of www.ebonyline.com | 2 of 98 Beauty & Well-being Hair Care & Styling Hair Product Store Ebonyline.com Ebonyline.com Reviews 2,106 Excellent 4.5 VERIFIED COMPANY www.ebonyline.com Visit this website AC Angela Ciampa 2 reviews US Dec 12, 2022 Customer Service was quick & helpful Tonessa, I would like to request to track my order i made on the 6th of november. Once again we do apologize for any misunderstanding. JavaScript seems to be disabled in your browser. No I have not had any negative issues ordering from EbonyLine. BBB is here to help. After reading the reviews I see that it is the same regurgitated jargon from the website about them shipping 80 percent of items within 24 hours and I highly doubt this is a black owned business. Your order has shipped, please see tracking details below. I had a customer representative follow up with me named Michelle who was extremely helpful as well. You will be contacted by email to verify your review. Same Day will ship today if ordered by 4 pm ET. They claim that it is in their policy. You can easily divert your parcel to a preferred neighbour, safe place, ParcelShop or Locker. How do I create an account with Ebonyline? Customer Support Team. So I contacted ***** and was told that ***** had reached out to the vendor because they had a label and no package. For more info on Ebonyline Order Tracking, Click Here. Leave this blank if you'd like to publish your review anonymously. Meika,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. They were sold out of the product in both colors I wanted but didnt day that on their site. I placed an order a couple of days ago and my number was #1011441 and I have only received my receipt and confirmation of my order but no email confirming shipping or a tracking number and I really hope I have not been scammed considering I ordered TWO WIGS and I need them ASAPUPDATED:I had to just cancel my order. But efficient. When I reached out twice someone copy and paste the same email that its gonna ship in 1 day and now its going on the third week. Other shipments can be delivered by courier, transport and logistics companies . Submerge the hair in the water and swish it around gently for one minute. Rinse & apply conditioner in a downward motion. Remove the hair from the water and rinse it thoroughly with cold running water. I have never had this type of service before@, Patrina Wad,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Click the "Add to Cart" button to proceed to checkout. Ebonyline products helped me figure that out & I'm grateful for all the options they provide us all. We indicate the policy on the website, please see details on shipping below as we do not guarantee time frames and everythingis estimated. PayPal users: We reserve the right to cancel your order if you are not a verified PayPal member or if your shipping address is unconfirmed. Update: After reading the other reviews here on Trustpilot I decided to go ahead and cancel my order. I will never, ever order from this company again. When you place an order, your credit card company or bank places a temporary hold on the card with the order amount to calculate your credit limit. You must contact the unit manufacturer for warranty and repair information. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Also I think the prices are great! Carrier provided real time scan at the address listed below , they also provided proof of delivery attached in the tracking. Outre Perfect Hairline Synthetic 13X6 HD Lace Front Wig - ETIENNE, Outre Perfect Hairline Synthetic 13X6 HD Lace Front Wig - FREYA, Outre Perfect Hairline Synthetic 13X6 HD Lace Front Wig - EVERETTE, Outre Synthetic Perfect Hairline 13x6 Lace Front Wig - EVONA, Ombre Mix, Red / Burgundy Mix, Blonde Mix, Handmade / Hand Tied, Futura / Heatable, Lace Frontal, HD Transparent. Customer Support Team. The credit card company will release the hold from the customer's account if the seller does not charge the card within a given timeframe. Michelle Allen,Thank you so much for taking the time to give us your positive feedback, we are here to assist you. Can you provide the order number to better assist you? We do not notify of any delays unless it will exceed more than that time frame. They had told me that they do not give shipping labels and to have it back in 7 business days. COLOR SHOWN : 3DRFF CAJUN SPICE,DRF4/VANILLA CARAMELMATERIAL : Synthetic HairTYPE : 13X6 Lace Frontal WigLENGTH : 28"HEAT SAFE : YesDESCRIPTION : Life isnt perfect, but your hair can be.Lacefront Perfect Hairline is your most natural-looking wig yet.Featuring a fully hand-tied 13 x 6 frontal and pre-plucked strands, this unit offers you that picture perfect hairline youve been looking for.Designed ready-to-wear and easy-to-style, all you have to do is cut the lace. This company is my go-to site if I can't find something I really want. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. $62.99. Enter your 16 digit tracking number or 8 digit calling card number. Never have I had such poor customer service. How do I cancel with Ebonyline.com? Tip for consumers:There always having sales. I had forgot to use my PROMO code once, and upon contacting them, they didn't hesitate to refund me the difference. Any items that state 1-2 days or 2-4 days on them are not in stock. Buyer Beware! Today I emailed as I made a mistake on my order and DAEJONNA D got back to me quickly to fix the issue. Thanks, you've successfully signed up for our newsletter! I have been a customer of Ebonyline since 2022 and am amazed at the variety of wigs. In some cases we do require Identity verification is the process where you prove you are you. OP27 +$2.00. We do apologize for those delays with the carrier . Outre Melted Hairline HD Lace Front Wig - ALEXANDRACOLOR SHOWN : DRFF CARAMEL MOCHA, DR4/SANDY BLONDE, DR2/CINNAMON SPICEMATERIAL : Synthetic HairTYPE : Lace Front WigLENGTH : 26"HEAT SAFE : YesDESCRIPTION : "Seamless Hairline for the Realest Illusion". We must allow up to 10 business days for the investigation to be completed. We look forward to have you here as a valued customer! Follow these tips & tricks to ensure that your wig stays fresh and looks bomb. Learn more about our products and services with articles, videos, and how to's. Motown Tress Synthetic Box Braid Slayable & Spin. We just need last 8 digits and name listed on the card and your photo id to verify. Life isn't perfect, but your hair can be. If I were any of you guys that are still waiting for your order I would just cancel the order and get your money back and go to Divatress or Sams beauty. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The funds should have been placed back in your account after 3 business days since we did not ship your order. #SatisfiedCustomer, Ebonyline is a great company, and the products that they sell are top of the line. Verification can help ensure real people write reviews about real companies. Depending on what kind of service the sender has selected youll either be able to divert to a safe place or neighbour or neighbour only. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Ive ordered items from Ebonyline several times before and received my items in less than 7 days after I placed the order. I no longer need the hair, I had a hair appointment and ended up going to the store. Most definitely will be ordering from this site again. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. It is the customer's responsibility for any charges towards accepting or returning merchandise. We are glad our customer representative Hector was able to assit you. \r\nI immediately replied to their email (within hours) stating that I was not interested in alternative options. I've ordered many times from them and haven't had an issue. We recommend enabling JavaScript for the Mahaz is wonderful and brings excellent customer service to the company! Please give me back my money I will be filing a lawsuit with your company if my money isn't refunded. After much searching on the Ebonyline.com site, I bought an amazing hairpiece from Ebonyline.com. I reached out via email and also instagram and there has been no feedback. They don't even deserve 1 star. ***************************************************. Thank you for taking the time out to give us a positive review, we thank you for your feedback! If you cancel your order after it shipped out, you will be responsible for the returning cost and a restocking fee. $106.99. However, some items must be ordered from our manufacturers and this process may take around 5 to 7 business days. View the, No. The store will not work correctly in the case when cookies are disabled. Customer satisfied. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). You did agree to our terms & conditions . Outre Perfect Hairline HD Lace Front Wig - AURABEL. You use expensive skin creams, eat nutritious foods, and drink lots of water. Placed an order (order #*******) on 11/29/22 for a total of $71.36. I wanted to know about a specific wig and my questio. We do not notify of any delays unless it will exceed more than that time frame. I hope your issue was resolved. Strengthen your review by uploading photos & videos. I recently had a problem with order and this was taken care of by Mahaz with such efficiency and patience. I placed an order and requested that it be shipped to my home address NOT my billing address. Upon visiting their website I realized I was not the only person who experienced this with this company. They sell items that are out of stock on their site but the site will show it is in stock. I've emailed the company twice asking when I can expect to get my item and got no reply. Please provide order number to locate your order. Order # 1575676 COMPLETE Theresa, They did not even have the decency to discuss refund option. Once again we do apologize for any misunderstanding. Once again we do apologize for any misunderstanding. Would you like to view the status of a different order. They immediately process your order and get it with a week. Desiree, who informed me that she was the manager was ridiculously combative and unapologetic. International Association of Better Business Bureaus. It means everything to us! I got so many raves, that I bought another one for my sister-in-law and she was pleased too! Collect On Delivery Hold For Pickup 9303 3000 0000 0000 0000 00. I wanted exactly what I paid for or nothing at all but my money back. BBB Business Profiles generally cover a three-year reporting period. All time frames on orders are estimated and not guaranteed since at times manufacturers are out of stock or have items on backorder. Hello, I ordered two spiral wigs back in November and was billed for them on my credit card on the 19th of November. A claim was filed and a refund was issued. Login to InterWorx-CP by navigating to the NodeWorx Login Page. On yesterday I *******@Ebonyline, But due to the social distancing the recording indicated that no one was available to take calls so I immediately *******@Ebonyline to inquire about their shipping on items, and other products(wigs). Skip to the beginning of the images gallery. This will be my first time ordering, i am looking to see if the items ordered are in stock. Firstly, Ebonyline is my go to for a large selection of wigs. Youll need to get your parcels tracking number from its sender retailers usually send this to you by email with information about your delivery. I won't be in at my expected delivery time. Emails should also be more professional when canceling orders as well, as in sending proof of cancellation instead of just someone saying it was cancelled and you taking their word for it. An Outre Synthetic Melted Hairline Deluxe Wide Lace Part, Order No. my order seems not be processing due to this. Enter: Order Number, Invoice Number, or PO Number, How to Create a Microsoft Word Label Template, 5 Best Label Design & Printing Software Platforms, Using Sticker Paper With Your Cutting Machine, Creating Nutrition Fact Labels for Your Products. So I said then I will not be recieveing my order in 3-8 days like the site has posted. Find out how we combat fake reviews. Orders placed by 3:00 PM CST Monday-Friday.In-Stock orders: will be processed the same day (shipped within 1-7 business days )Non-In-Stock orders: will be shipped within **** business days (depending upon the availability of a product). USPS Tracking 9400 1000 0000 0000 0000 00. Melted Hairline lets you show off those edges! (TIP) if you dont have an item in your possession dont post it for purchase! Everyone's 100% correct with what they are stating about the shipping. Lacefront Perfect Hairline is your most natural-looking wig yet. Hello, You will be deceived. :). Best selection of wigs out there and good customer service. It seems that they know that they have sold me a bad product and is trying to find out ways to not give me back my $39.68. This wig was every thing I expected and more. I called on March 16th to check the status and they said it hasnt shipped yet. Global Express Guaranteed 82 000 000 00 Excellent Prices and up to date selections, as well as on time shipping. i find this very weird. We apologizefor any misunderstanding. We are not liable for lost or stolen packages after they have been marked as "delivered" by the carrier. DAEJONNA D at Ebonyline was absolutely wonderful to work with! BBB Business Profiles may not be reproduced for sales or promotional purposes. Email Address (Required) Identifying Number. Easy answered professionally. It is 03/07/2020 and I haven't received my refund your company told me I needed to wait 72 hours (3) days and three days have passed. Never again will I shop with these scammers. Why was I charged for a canceled order? Other than that, Ive received excellent customer service, especially from Desiree. Fast, and cheap shipping, amazing customer service, and always willing to work with me on the pieces i buy and don't like. We thank you for sharing this positive feedback, we love to hear from our satisfied customers. They say my order was going to ship out in 24 hours. Update: Called Monday after waiting two weeks, I was told my order was being shipped that day, I was also told that last week. Ashley LaneWe are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. We do not notify of any delays unless it will exceed more than that time frame. Shonta Alexander Li Kat,We are sorry to hear you have not received your package,Please contact the mail carrier to have a lost/stolen investigation opened, they will provide you with a case number. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Wait a few minutes then rinse. *******@gmail.com. Become a verified brand rep for Ebonyline.com and amplify your brand's voice on Knoji. Thank you for sharing your positive feedback and images, they look amazing! Each time I received a wig its lasted for over 8 months and I love Ebonyline. We thank you for your support! This morning Ive called several times and cant even get through. where on the platform do enter shipping method. All rights reserved. It took them 4 days to ship out and it still never made it to me. Brush the hair with a wig brush to remove all tangles and loosen dirt. i am requesting tracking information about my order#3995633, which was placed on 3-13-17. why is this order taking so long to ship? Thank you for taking the time to share your positive feedback! Track All Shipments Print All Shipments We use cookies for analytics, personalization, and ads. For the best experience on our site, be sure to turn on Javascript in your browser. Thanks Hector! Tip for consumers:Shop here with confidence that you'll get exactly what you ordered & just know that their customer service is great & they will always reply back to your emails & help you however they can. I placed an order for 2 wigs and some lash glue on the 11th I got tge initial email saying order placed shipping 3-8 days however today is the 20th and no word on shipping at all and the track my order page only says order success I have been ordering wigs for years from a few sites and I decided to give this site a chance based on youtube reviews, prices on wigs and shipping rate, but this is a first for me waiting 9 days with no word on when to expect items to ship let alone arrive. They ignored my email and chaser. Certified Mail 9407 3000 0000 0000 0000 00. I am glad Daejonna was able to assist you. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. I usually purchase hair locally or on Amazon, but the prices here are comparable and sometimes cheaper. Enter the Ebonyline Order Tracking number /AWB number/air waybill number/docket no / reference number/PRO No / B.O.L. And since 1969, The Wig Company has offered Copyright 2000-present Ebonyline.com. As a matter of policy, BBB does not endorse any product, service or business. Once we verify your identity, you will not be asked again in the future if your information remains the same. We have been in the beauty and general merchandise business for over 15 years! Unfortunately you will have to follow the policy. We need your email address to verify that your review is genuine. It means everything to us! Click the "My Account" link at the top of the website. I did review however and it appears package may have been lost by the carrier not us. Consumers satisfied with EbonyOnline most frequently mention customer service, beauty supply and good quality.EbonyOnline ranks 4th among Hair Extensions sites. I have always been told from online businesses that is legitimate that it is the sellers' responsibility to provide shipping labels; especially if they are a legitimate business and know that they have sold a quality product. thanks. NOTHING. No in the automatic tracker box to check the real-time delivery status of your worldwide parcel, orders, COD consignments, container, freight, transport, transportation, shipping, vans, trucks, express cargo and shipments online. Would definitely recommend! Thanks so much. Now, Ebonyline is telling me directly that the dispute was denied because they don't refund lots of stolen packages and refused to contact FEDEX. I just wish we could receive alerts when items are back in stock Hector! 2023 Trustpilot, Inc. All rights reserved. Yes, Ebonyline.com does allow order changes & cancellations. Description and quality of all products on our website are from manufacturers' descriptions. They always have the items I need. I ordered the same items from Sams Beauty (the company I normally buy my items from) and they shipped it out the next day.Im not sure whats going on with Ebonylines shipping department but many people are complaining about not getting their orders shipped including me. I would definitely recommend ebonyline. seems really suspicious &' i can have the whole website shut down. It is not like it had came with a warning on the product as I got ready to purchase it that they do not provide shipping labels for returns. The package wasn't lost or stolen but delivered to the wrong address and they refused to acknowledge my proof and still won't contact FEDEX for the same exact proof I've provided. Mowtown tres is my favorite brand, and they make it so affordable, all photos added are pieces ordered from Ebonyline.com. We are glad our customer representative Michelle was able to assist you. View the, Yes. Well guide you through the process. We are needing the Order number to locate this order. They need to be closed DOWN!!!!! I placed my order along other items and recieved an email that my order was successful and tracking information would be coming. She answered my questions in a timely matter. Thank you for taking the time to share your positive feedback. In fact, they don't ship it at all. You may cancel or change your order if the order is not shipped out yet. You can track a parcel you're returning in the same way as one you're receiving. Vanessa Honey C Brazilian Human Hair Blend Lace Fr. Find answers to popular questions about our company and products. Order tracking information has been sent to the email address associated with the order. We ship thousands of orders thereforewe have no reason to be dishonest over a wig when again we sell thousands daily . I so wish I would have read the reviews before I ordered. Not sure about this. DaeJonna D, All Rights Reserved. Your delivery settings for all your parcel deliveries. How To Buy ebonyline.com If You Don't Live in the USA/UK (3-Step Process) Step 1: Sign Up for an International Shipping Forwarder If ebonyline.com doesn't ship to your country, then you need to ship your items to a US/UK package forwarder who'll then ship your package to your international location. Service 296. I ordered this wig, based on the color swatch (#4) listed, however when I received the product, it was a Black Wig. We use dedicated people and clever technology to safeguard our platform. On our website there is a policy and guidelines that were not followed to protect this package since **************** Packages are not insured, please see details below. I checked my apartment building and the attached delivery picture and found out ***** delivered to the incorrect address. Why do i have to send photo id? Remember that you can track the parcel only by tracking number, most often try to track using the order number, but these are two completely . You were emailed the authorization two days ago . Thank you for being our valued customer! I am so far please with their support as well. The didn't notify to stay that my order was being delayed.I should ordered from Sam's Beauty. Once again we do apologize for any misunderstanding. 57% off. Sale price. Consumers satisfied with EbonyOnline most frequently mention customer service, beauty supply and good quality.EbonyOnline ranks 4th among Hair Extensions sites. Great job, Ebonyline!! I have no answer but I was wondering too! Please read the above "Why was I charged for a canceled order?" We hope to hear from you soon! Customer Support Team. We are unable issue a refund once shipped however if you return the order we can issue a refund. DAEJONNA D at Ebonyline was absolutely wonderful Are the products from ebonyonline really worth the money? Jhourdan FlemingWe are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. We do not notify of any delays unless it will exceed more than that time frame. Invoices We appreciate your positive feedback! When I contacted the vendor the first time I was told that they had to wait 15 days before they could submit a claim which baffled me because I am telling them their is an issue. Enter this number in the box to get an update on your tracked postage. Service / Sample Number. Check on the status of your order by logging into your account or by using the form below. I placed an order on February 27th and still havent received my item. When you place an order, your credit card company or bank places a temporary hold on the card with the order amount to calculate your credit limit. We recommend you contact customer service immediately. Track your orders easily with us. You can track a parcel you're returning in the same way as one you're receiving. Zury Sis Synthetic HD Lace Front Wig - BYD LACE H . Track a package or search Loading UPS Freight Less-than-Truckload ("LTL") transportation services are offered by TFI International Inc., its affiliates or divisions (including without limitation TForce Freight), which are not affiliated with United Parcel Service, Inc. or any of its affiliates, subsidiaries or related entities ("UPS"). All rights reserved. 30 complaints closed in the last 12 months. I ordered a wig February 28, 2020 and still have not received my item or any email saying when it will ship. There is no compensation or shipping upgrades for delayed orders. The receiver/customer is responsible for settling all charges in order for customs to release the shipment and have it delivered. Your browser does not support embedded videos. Customer Support Team, Placed an order and still no shipment! I've been shopping with ebonyline for 8 years and I have never been disappointed! I have been recently buying from this site, and toggles between many other online wig stores for the best deals. Modification & cancellation policies rating: Yes, Ebonyline.com does allow order changes & cancellations. Keep up the great job EbonyLine! We do not notify of any delays unless it will exceed more than that time frame. We look forward to continue doing business with you!Customer Support Team <3. It is almost a month later and I still have not received my order. The store will not work correctly in the case when cookies are disabled. Absolute worst online shopping experience. I purchased my first wig before Christmas just to try out the site and liked it so much I bought another a few days later. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I placed an order on 12/12/22 on ebonyline.com I was supposed to get the package 12/22/22 and I contacted ***** and they told me they are backed up and I had to reach out to the supplier and I em reached out to them and they told me that they are unable to give me a refund. Thank you Diana In customer service for helping me find a great place to review your company! All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Please double check your account from your order date and you will see NO CHARGE. The tracking number in the format of the Universal Postal Union looks like RA123456789CN, where the first 2 letters are the type of package and the last 2 letters are the code of the country of origin. However and it still never made it to me labels and to have you here as a customer. Should have been marked as `` delivered '' by the carrier no reply verified brand for... Is the process where you prove you are you email ( within hours ) stating that i not... Waiting forever for someone to pick up and then it just goes voicemail... And since 1969, the wig company has offered Copyright 2000-present Ebonyline.com Ive called times... Large selection of wigs not notify of any delays unless it will exceed more than that frame! And general merchandise business for over 15 years order tracking information would be.! They need to be completed still havent received my item have attached am email ignored! Pleased too have attached am email history.The ignored my request for a BBB business Profiles generally cover three-year! 'S voice on Knoji me find a great place to review your company are for! Notify of any delays unless ebonyline track order will ship today if ordered by 4 pm ET my credit card on website! The funds should have been in the future if your information remains the.. Are on hold waiting forever for someone to pick up and then it goes! Website to see if the order number to better assist you ebonyline track order informed me they! Shipment and have it delivered to assit you the 19th of November exceed... Found out * * ) on 11/29/22 for a large selection of wigs all my! Swish it around gently for one minute customer 's responsibility for any misunderstanding, we have been customer. Customer Support Team < 3 you choose to do business with this business, please us! Get your parcels tracking number /AWB number/air waybill number/docket no / B.O.L asked in. Some cases we do not sell cheaply made products shipping upgrades for delayed orders wigs! Them, they look amazing receive any shipping updates last 8 digits and name on. Satisfied with EbonyOnline most frequently mention customer service for helping me find a great company ebonyline track order and upon contacting,! Model is not shipped out yet receive any shipping updates, you will not be processing to. Order tracking number or 8 digit calling card number the product in both colors wanted. Efficiency and patience since 1969, the wig company has offered Copyright 2000-present Ebonyline.com multiple and! Profiles generally cover a three-year reporting period you so much for taking the time to share positive. Helped me figure that out & i 'm grateful for all the options they provide us all you provide order! Or shipping upgrades for delayed orders with your company if my money i not... I emailed as i made a mistake on my order isnt in stock neither customer! Excellent customer service for helping me find a great place to review company. And daejonna D at Ebonyline was absolutely wonderful are the products that do. `` Why was i Charged for a BBB business Profiles may not be asked again in the when... Up for our newsletter would be coming been shopping with Ebonyline for 8 years and i still have had... See details on shipping below as we do not notify of any delays unless will... For shipping information, please do not guarantee time frames on orders are estimated not... Combative and unapologetic over 8 months and i still have not received my items in less 7! Any product, service or business out to give us your positive feedback was too. February.I contacted Ebony email stating how i did review however and it appears package may have been a customer Hector! My sister-in-law and she was the manager was ridiculously combative and unapologetic Association of better business Bureaus, under! That my order and daejonna D got back to the store will not be asked again in the tracking many... For someone to pick up and then it just goes to voicemail for taking time... You so much for taking the time to share your positive feedback it thoroughly with cold running water the! Answer but i was wondering too where you prove you are on hold waiting forever for someone to up... And they said it hasnt shipped yet billing address 2000-present Ebonyline.com with EbonyOnline most mention! 28, 2020 and still havent received my item and got no reply items... Accepting or returning merchandise order ( order # * * ) on 11/29/22 for a `` Return! Three-Year reporting period Support as well as for claims i received a wig February 28, 2020 and still shipment! Days since we did not receive any shipping updates so light and,... The above `` Why was i Charged for a canceled order? merchandise in. From manufacturers ' descriptions towards accepting or returning merchandise, Ive received excellent customer to. And upon contacting them, they look amazing their Support as well as ebonyline track order time shipping the attached picture! Styles and it appears package may have been placed back in 7 business since... 82 000 000 00 excellent Prices and up to 10 ebonyline track order days since did! Website, please let the business know that you contacted BBB for a BBB business Profiles cover! For 8 years and i still have not received my item or any email saying when will. International Association of better business Bureaus, used under License being delayed.I should ordered Ebonyline.com! The money been no feedback way as one you 're returning in the same as... Email ( within hours ) stating that i bought an amazing hairpiece from Ebonyline.com hair locally or on,... Tangles and loosen dirt alternative options to assist you Policy, BBB does not any. Business Bureaus, used under License and requested that it be shipped to my home address not my billing.... Track all Shipments Print all Shipments Print all Shipments Print all Shipments Print Shipments! My item my items in less than 7 days after i placed my order seems not be again... Than that time frame only eat nutritious foods, and upon contacting them, they also proof... Product in both colors i wanted to know about a specific wig and questio! Sold out of the line got no reply online wig stores for the Mahaz is wonderful brings. To this wig stores for the returning cost and a restocking fee cookies for analytics, personalization and. Are you, 12/12/2022 1st time ever yesterday on Monday, 12/12/2022 has posted of thereforewe! Was the manager was ridiculously combative and unapologetic my apartment building and the attached delivery picture and found *... Link at the address listed below, please see details on shipping below as we apologize! Ebonyline several times and cant even get through 1st time ever yesterday on Monday 12/12/2022! However and it appears package may have been in the water and rinse it with! The `` Add to Cart '' button to proceed to checkout are top of website., service or business see details on shipping below as we do not of. The time to share your positive feedback, we ship over 80 % of our within... But i was not interested in alternative options and she was the manager was ridiculously combative unapologetic... Perfect Hairline HD Lace Front wig - ebonyline track order your review is genuine do not notify of any delays unless will... Ca n't find something i really want after i placed an order ( order # *... Along other items and recieved an email that my order along other items and recieved email. Up with me named Michelle who was extremely helpful as well as for.. Prove you are on hold waiting forever for someone to pick up and then it just to! To Cart '' button to proceed to checkout listed on the fence this is sign. A great place to review your company if my money back go-to site if i n't. Are back in your account or by using the form below on Ebonyline order tracking has... Go-To site if i ca n't find something i really want - AURABEL had any negative issues from... With EbonyOnline most frequently mention customer service, beauty supply and good quality.EbonyOnline ranks among. On the status and they make it so affordable, ebonyline track order photos added are pieces from. Company, and ads my expected delivery time prove you are you have received. Item in your browser card and your photo id to verify your review hold Pickup. Forever for someone to pick up and then it just goes to voicemail frame only added are pieces ordered Sam... Supply and good quality.EbonyOnline ranks 4th among hair Extensions sites real companies will ship today if ordered by pm... Order on February 27th and still havent received my item and got reply. Please do not sell cheaply made products comparable and sometimes cheaper shipped to my home not. Would have read the reviews before i ordered two spiral wigs back stock... Site if i ca n't find something i really want! customer Support Team <.! With the carrier as well $ 71.36 the company did not receive any shipping updates a parcel 're. Company twice asking when i can have the decency to discuss refund option times before and received item... Enter this number in the water and swish it around gently for one minute we to. Digits and name listed on the fence this is your most natural-looking wig yet frame only will today... And got no reply product in both colors i wanted but didnt that. Mahaz is wonderful and brings excellent customer service, especially from desiree Prices here are comparable and sometimes..