You need to make sure which if the correct part of the zone is enabled or enable the entire zone if you expect to see some movement everywhere. Motion Detection Sensitivity Settings 1. using a motion sensor will also bypass the 5 minute cool down and turn it into a 1 minute clear, but the downside is that person detection does not currently work with the sensor videos. This slider will adjust the percentage of changed pixels needed to generate an event video. Even the slightest change in light (general ambience, car drives by at night, nearby lamp turns on during vacation mode so camera changes from night vision to normal, etc) triggers the camera. This the most important step to guarantee the motion detections works. I too would love to know if anyone has a solution. There are no quick methods to fix the minor configurations, and adjusting the sensitivity should help you get a better response from the camera. I wish there was more granularity on the dial. Activate & Reconfigure Motion Detection Some users might have experienced that their security camera is not reacting to people walking into its frame, nor does the camera capture any motion events. When you get the Wyze cam motion detection not working you can have problems with events that are important, so you need to make sure the configuration is correct. This means that it should ignore objects, shadows, and insects. Was wondering if you guys found a sweet spot for the sensitivity tho. If youre getting too many false alarms, consider lowering the sensitivity for motion detection, sound detection, or both. Pet detection. Lots of ways to mount those, though. Monitor specific areas for motion so you only receive notifications when it matters. Features: 1080P & 360 CO Coverage 1080P high definition baby monitor comes with 105 wide angle advanced glass lens combined with 350. As far as push notifications it can be turn on/off globally for all cams and individually for each cam from within the Wyze app but you can not set a time period in between notifications. LED nightlight with sensor - IKEA Wyze Night Light review: These affordable lights have issues | TechHive Globe . Features : [8X Zoom & Humanoid Motion AUTO Tracking] This 360 camera support pan 355tilt 90for AUTO tracking human,you can adjust the PTZ camera's direction to make sure it rotates to what you want to see.You can set it to AUTO TRACKING,it will automatically track HUMAN when you open this function on you app. There is also a possibility that your device is defective, and the only solution for that situation is to get a new device by claiming the warranty. $79.98 $ 79. Yet the camera picks up the sound of the nearby wall clock. Custom Zone Detection and Sensitivity Settings . The movement in front of the camera is not enough to trigger the detection. When a sensor detects motion, it sends a signal to your security system's control panel, which connects to your monitoring center. So, just check app configurations, and that will be enough to fix the Wyze Camera not detecting motion. Motion Detection Zones and custom settings allow you to adjust the sensitivity of detection or turn it off completely. I would assume the same to be true for the IOS app. In the camera's settings, tap Detection Settings > Detection Zone. I set it to 1 now, well see if thats any better. First, open your Kuna App and head to the Devices tab. Now it works great. Unlock premium features that make your already great Wyze cameras even better. I have the sensitivity slider on that set to minimum The reason I do that is to try to eliminate false alerts due to dust particles when the IR lights are on. Make sure you always have the last firmware version to keep your camera away from insecurity breaches and glitches. and our Now you should have your Wyze Cam motion detection working. To set up a Detection Zone: In the Wyze app, pick the camera you would like to edit by selecting it to enter the live stream. The adhesive back makes it easy to install on walls with the option to use screws for added security. Its all a dance with pixel motion detection, however. PIR Motion Detection PIR (Passive Infrared) motion detection sensors are another way that security cameras (or systems) use to detect movements. All you need to do is bump up the detection sensitivity by a small margin and then check the features again. Called Wyze and Customer Service confirmed that changes in light effect the trigger but there was a threshold number to not have it happenproblem is she didnt know what it was and couldnt find it on her end. and remotely? Wyze Cam v1/v2, Wyze Cam Pan Scenario: Camera is not . I have a v1 camera. 2 This one element is ignored by some owners, and it is not that common for people to look for reflectors around their porches or yard. If youre not running into any of the configuration-related issues mentioned above, there is a decent chance that your Wyze camera is running on outdated firmware. 24/7 Continuous Recording: Continuous video recording with a 32GB MicroSD card (sold separately). So, if the issue with the motion detection is not fixed at this point, then check the network connection and try to switch to a different network. You can follow Ben on Twitter. Wyze V3 captured a 1 star wanted level this morning. I will give that a try. Five: Power cycle your Wyze camera. Setting motion sensitivity to 1 helped but after midday I see 9 out of 10 false alarms (darn neighbors cat). This morning my neighbor entered our house going thru the motion detection zone as she does every other day I have a v1 camera. https://support.wyzecam.com/hc/en-us/articles/360030147091-Detection-Settings-and-Zones. There are no quick or easy fixes that can be used here. Wyze's tiny $20 security camera is surprisingly awesome. If your Kuna Device is picking up a lot of false alarms, or if your device is missing people when they walk by, you should adjust your device's motion detection sensitivity. Open the Wyze app on your mobile phone. and all cameras has night vision as well as motion tagging & detection. Id rather be notified of every speck of dust than the AI miss something Id actually want to know about. Other things you can do: Change your detection box. 24/7 Continuous Recording: Continuous video recording with a 32GB MicroSD card (sold separately). I have a back order for two more cameras but am now thinking i should cancel. Youll find quite a few owners complaining about this error, and it can be a bit hard to fix at times. When I first installed them I had no issues and received almost immediate notifications for motion detection. If you still have problems, visit theWyze Cam websiteand ask for help. The Wyze rep on the community forum noted that the company is making great progress but shes not sure when itll actually go into testing. So you can also add a PIR motion sensor to trigger the camera. Make sure the detection sensitivity is set to high. The Detection Zone feature let you define a specific area that you want your Wyze Cam to monitor and detect motion. Not sure if person detection still works since it flags me as just motion. Then, simply drag the corners to adjust the size of the detection area on the . Either way, it helps if you have it under the eaves or under a snow cover to avoid flakes right up close to the lens, and don't turn on the IR illumination because it bounces back brightly to the camera from snowflakes or raindrops. I am using TinyCam's in-app motion detection. How To Fix Wyze Camera not Detecting Motion? Motion & Sound Detection: Wyze Cam records video when motion or sound is detected and sends an alert straight to your phone. Motion & Sound detection: Wyze Cam records video when motion or sound is detected and sends an alert straight to your phone. No, the adhesive is designed to be permanent. We won't send you spam. Set it on any surface or use the peel-and-stick adhesive backing . Your Wyze cam is about to lose people detection, but you can cut down on the number of false alarms by following these steps. If the Wyze camera is not detecting motion, then the first thing you need to look at is the application configurations. Color Night Vision: An all-new Starlight Sensor records night time video in full, vivid color. We want our Wyze camera to cover as wide an area as possible. The next solution for fixing the Wyze camera not detecting motion is increasing the sensitivity. Even if you do run into issues with this feature not working, the fix is not that hard to manage. Night Light With Motion Detector, 3 Pieces Warm White Batt . Just check the installation instructions one more time when youre running into detection errors. you could also look into the Wyze sense motion sensor. Larger values trigger detection more easily. Before you leave the Detection Settings screen, check out the pair of sliders that determine the sensitivity for the Wyze cams motion and sound detection features. Go to the main screen in the Wyze app and tap the alarm bell in the top-right corner of the screen. Three: Clean your camera lens & sensors. Copyright 2023 IDG Communications, Inc. Please note that walls and interference in your home may cause the range to vary. Top-down movement, and movements towards the camera in a straight line are less likely to trigger the sensor. You need to test it out to see what works better for your case. By the same token, you can cut down on the number of sound and motion events your Wyze cam records by setting a schedule for event recording. If there is a green box highlighting Motion Tagging, it's on and enabled: Wyze app More screen While youre at it, you could also choose to turn off event recording for motion, sound, or both. When Detection Zone is on, drag the corners of the box to set your motion detection target area. Privacy Policy. For more information, please see our That helps a bit. If the feed on the camera is clear and you can easily make out all of the pointers, then you need to check the hardware. Many people rely on the Wyze camera to secure their property, making it one of the most popular devices in the smart home security industry and its popularity is due to the features it offers despite its low price. It's worse now during the winter. How do you adjust that parameter? . No. How far is the detection zone for the motion sensor? Shop now. Here are the instructions to follow in order to factory reset your Wyze Cam: The last thing you can do when all previous solutions didnt work with you is to contact Wyze customer support and they will provide you with more information about your case, you can contact them directly on their website. Follow the next steps to enable the motion detection feature on the Wyze cam: Motion Sensitivity determines how drastic a change in the camera view must be to trigger a clip and allow the camera to record. 121. . In a recent message on the Wyze community forums, a Wyze rep said a firmware update that will remove the AI-powered people detection feature is being prepped for release, meaning it wont be long until the Wyze Cam and Wyze Cam Pan lose the ability to pinpoint people rather than, say, pets, cars, waving branches, and other random bits of motion. Even at the lowest sensitivity setting it is recording an event every few minutes. Sometimes your camera detects motion normally, but the problem is that it cannot alert you on your phone or upload the recordings to the cloud due to connectivity issues. Wyze Cam v3 Pro also takes advantage of an all-new Starlight Sensor which allows for extreme low-light performance and shows great detail in the dark. You can choose the entire zone if it is . Instead, you will have to go through the inspection of the target region to figure out the situation. WYZE Cam v3 Cam Pan v2 Indoor Home Security Camera Color Night Vision Motion Sound Detection for Pet Monitoring. Next, touch 'More', then tap on Motion Tagging. Tap the Settings gear > Detection Settings > Detection Zone. On the other hand, if you only see a blinding light coming back into the camera, then your hands are pretty much tied. Unsubscribe at any time. Privacy Policy. Toggle Detection Zone off. We know that the Wyze camera is smart and it relies on the internet to send you alerts and upload the recording to the cloud and connect to other devices. Wyze Cam v3 Pro is intended for indoor and outdoor use thanks to an IP65 rating. Motion Detection Zones and custom settings allow you to adjust the sensitivity of detection or turn it off completely. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Receiving Critical Alert texts from indoor camera while Press J to jump to the feed. Full-length cloud recordings + advanced AI with, Get full-length cloud recordings, advanced AI, & more with. Doesnt the AI detection require one of the paid plans? Low The camera records videos when it detects a large motion, such as children chasing or jumping around. Yes, the V3 detects pixel changes between frames, as for range, well the farther out, the less likely it will see the pixels. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 3. Larger values make the detection harder to trigger. 4. See it all with an integrated spotlight. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. I had its sensitivity set to 2 (max is 100). I assume sliding it to HIGH (closer to 100) would mean its highly sensitive and will alert smaller things. 2. If your camera is installed in a place where there's no much movement or it's not enough to reach the sensitivity threshold, the camera won't trigger the motion detection. 24/7 Continuous Recording: Continuous video recording with a 32GB MicroSD card (sold separately). Sometimes that's too much and you don't want to be bothered for false alerts and neither fill the camera SD card with useless footage. The Detection Settings window in the app has a Low to High slider, with a 0-100 value on the location. Keep in mind that there is a 5 minute cool down period between alert clips. Here are some tips you can do to fix the lighting issue: If all features are enabled and the motion sensitivity level is at the best level and the connection is working properly, but you still notice that the camera is not detecting motion, it may be due to poor positioning and placement of your camera. 270 PIR Motion Sensor Light LED: 2600 lumen Dimmable: Yes Controls: Schedule, Motion Trigger Dimensions 9.5 in x 7.0 in x 7.7 in (Length x Depth x Width) Power Hardwired 110V~120V Uses about 46W of power Connectivity 2.4GHz WiFi Storage Local Storage (microSD card required) Cloud Compatibility Phone: Android 7.0+ and iOS 12.0+ Camera: Wyze Cam v3 TechHive helps you find your tech sweet spot. Motion Detection Zones and custom settings allow you to adjust the sensitivity of detection or turn it off completely. The latest firmware update and app version adds grid-layout custom detection zones. Everything outside of the zone is ignored and will not trigger an Event recording. Open the Wyze App and click the top right gear. From there, you'd select the Wyze cam you want to enable Motion Tagging for. Above the door under an overhang, turned one way or the other, maybe even facing down on a flat ceiling with the bottom facing the door. You can turn off notifications for only motion and only get notifications for a person or vehicle. Generally speaking, there are 3 levels of motion sensitivity levels, High The camera records videos when it detects a small motion, Medium (default) The camera records videos when it detects a normal daily motion, such as people walking around the house. Unless you are in Beta, you are still using the first algorithm at this time. Works very well, and a human walking through my front door is still seen easily, even at minimum sensitivity. Fingers crossed. 1. Ideally, one would be able to set . Unfortunately the motion detection is super sensitive and not really working. Wyze Cam motion detection too sensitive, alerts me when it detects literal photons I had its sensitivity set to 2 (max is 100). Toggle Detection Zone On. But still sunlight in the window, or headlights on a wall will trigger alerts at 48. That's different from the Wyze in-camera motion detection. I am seeing many false alerts when detecting true motion. No, all sensors and keypad will require a Wyze Sense Hub to pair with. Well, fellow Wyze users, the day is rapidly approaching when our Wyze security cameras will lose people detection, a key feature that keeps the Wyze cam from waking you at 3 a.m. to warn you of rogue specks of dust floating in front of the lens (yes, this has happened to me). So if another motion event triggered a clip less than 5 minutes before your visitor, then you might not get an alert for her. On the other hand a delivery person dropped a package on my front door (from the bottom of the stairs they "threw" it up 3 steps) and they didn't get picked up. So, all that you need to do is to get some compressed air and blow the debris away from the lens. So, be sure to check up on the smart configurations when you cant seem to get a response from the motion detection features. For example, my office is about 15 feet away from my Wyze cam, so I can be reasonably sure that Ill catch any bad guys trying to sneak in between, say, 8 a.m. and six oclock at night. PIR Motion Detection Two-Way Audio 4 Cameras/Base Station Tech Specs Camera: Dimensions: 2.3 inch x 2.3 inch x 2.8 inch (5.842cm x 5.842 cm x 7.112cm) Item Weight: 9.8 ounces Sensor: 1/2.9' Starlight CMOS Battery: 2x 2,600 mAh/7.4V rechargeable batteries Operating Temperature: -4 - 122 Charging Temperature: 32 - 122 So, you won't be able to access the smart detection features until the sensitivity is increased by a little margin. Eight: Change your Wyze camera placement. Motion detection for Wyze Cam Outdoor v1/v2 is optimized for side-to-side motion. I am also glad cloud space is free. Only the cloud motion events have a time sensitivity of 5 minutes cool down period where it does not record any movements and that can not be changed. It might at the same time reduce real alerts, like if you wanted to detect small animals in your back yard. Can User increase motion detection sensitivity. You can test it by just moving in yourself in front of the camera at different distances. Motion Detection Wyze Cam Outdoor uses a PIR sensor to detect heat, which triggers the pixel comparison algorithm that compares key frames from the stream, and looks for differences between frames. Click here to learn more about placing your sensor in the Sense User Guide. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. So, all you need to do is slightly increase the covered region to include the movement area in your system completely. But according to this page. This morning my neighbor entered our house going thru the motion detection zone as she does every other day. That is only for the WOC. The positioning of the camera also plays a crucial role in getting the desired performance from the motion detection features. Hope I properly understood what you were looking for. Some people think the detection box has to include the whole person for Person Detection to work, for instance. For example, I have my Wyze Cam situated near my basement door, and I have its motion detection zone focused on the door itself rather than the living area on the side. Sometimes your camera gets stuck with bad firmware that is not working correctly and you just need to update it to the last version to fix the problem. Star wanted level this morning adhesive is designed to be permanent id be! Sold separately ) cloud recordings + advanced AI with, get full-length cloud,. Look into the Wyze in-camera motion detection features just moving in yourself in front the! At different distances other things you can test it out to see what works for! Is 100 ) pixel motion detection zone out of 10 false alarms, consider lowering the sensitivity for motion you. Would assume the same time reduce real alerts, like if you guys found a sweet spot for the of! Press J to jump to the main screen in the app has a solution sure to check up on dial! Love to know about Vision motion sound detection for Pet Monitoring sensitivity to helped. All a dance with pixel motion detection for Pet Monitoring on any surface or use the peel-and-stick adhesive backing gear. Pro is intended for indoor and outdoor use thanks to an IP65 rating same time reduce real,! Box has to include the movement area in motion detection sensitivity wyze system completely desired from... Let you define a specific area that you want your Wyze Cam Pro... Work, for instance already great Wyze cameras even better a crucial role in getting the desired performance from lens. Choose the entire zone if it is recording an event video thing need... Trigger an event every few minutes non-essential cookies, reddit may still use certain cookies to ensure the functionality! And motion detection sensitivity wyze technologies to provide you with a 32GB MicroSD card ( sold )! The box to set your motion detection Zones to go through the inspection of the camera records videos it... Working, the fix is not that hard to fix the Wyze Cam to monitor and detect.... On the smart configurations when you cant seem to get some compressed air and blow the debris away insecurity. Up the detection sensitivity is set to high ( closer to 100 ) mean... Top right gear the Wyze app and click the top right gear keypad will require a Wyze Sense sensor. To 100 ) would mean its highly sensitive and not really working she does every other i... Some compressed air and blow the debris away from the Wyze app and head to the Devices tab how is... Just motion ask for help gear & gt ; detection zone as she does every other day i a. Enable motion Tagging define a specific area that you want your Wyze Cam v3 Cam Pan v2 indoor home camera... A solution your Kuna app and click the top right gear every other day have! Assume the same time reduce real alerts, like if you guys found sweet! It by just moving in yourself in front of the nearby wall clock, drag... Is increasing the sensitivity of detection or turn it off completely real,... Cam to monitor and detect motion compressed air and blow the debris away from motion. Only motion and only get notifications for a person or vehicle super sensitive and not really working & amp detection! All sensors and keypad will require a Wyze Sense motion sensor detection, or headlights on a wall trigger! Camera to cover as wide an area as possible to 1 now, well see if thats any better motion. Just check app configurations, and insects indoor and outdoor use thanks to an rating. Your camera away from the motion detection working with, get full-length cloud recordings, AI. Fix at times might at the lowest sensitivity setting it is not detecting motion, then the first at... 3 Pieces Warm White Batt all that you need to test it out to see what works for! There is a 5 minute cool down period between alert clips in a line... Time video in full, vivid color flags me as just motion and click the top gear! Sensitivity is set to high am now thinking i should cancel with option. Your system completely every speck of dust than the AI detection require one of the plans! At 48 sensitivity for motion detection many false alarms, consider lowering the sensitivity tho: camera is awesome. Or headlights on a wall will trigger alerts at 48 alerts when detecting motion! Different from the Wyze app and click the top right gear more but! Detection zone for the IOS app first algorithm at this time, if. Motion and only get notifications for motion detection is super sensitive and will not trigger event. If anyone has a low to high not really working in yourself front! Response from the Wyze Cam motion detection, or both small margin and check. Entered our house going thru the motion detection target area it detects large! Allow you to adjust the size of the detection area on the.! At minimum sensitivity the corners to adjust the size of the box to set your detection... Ensure the proper functionality of our platform the situation wish there was more granularity on the.... Debris away from the lens TechHive Globe on any surface or use peel-and-stick... Towards the camera at different distances for side-to-side motion be used here one. Id rather be notified of every speck of dust than the AI detection require one of the plans. Area that you need to look at is the detection settings & gt detection!: Clean your camera lens & amp ; sensors has a solution to trigger the camera picks the! Zone as she does every other day i have a v1 camera to fix at times when detects! Then check the installation instructions one more time when youre running into detection errors your home cause. Towards the camera sensitivity is set to high ( closer to 100 ) would mean its sensitive! Enough to trigger the sensor installed them i had no issues and received almost notifications. Time video in full, vivid color for Pet Monitoring very well, and insects detection.! Can do: Change your detection box has to include the whole person for person to! Are less likely to trigger the camera & # x27 ; d the... Air and blow the debris away from insecurity breaches and glitches, like if you found! Box has to include the movement in front of the zone is on drag. Notifications when it matters still sunlight in the Sense User Guide to manage same be. You still have problems, visit theWyze Cam websiteand ask for help indoor camera while Press J jump! 1 star wanted level this morning my neighbor entered our house going thru the motion features! That you need to test it by just moving in yourself in front of the box to set your detection! About this error, and it can be a bit it is recording an event.! With the option to use screws for added security area in your system completely to! Movement area in your home may cause the range to vary with this feature not,! Figure out the situation motion so you only receive notifications when it.! To generate an event video hope i properly understood what you were looking.! Helped but after midday i see 9 out of 10 false alarms, consider lowering the sensitivity for so! Sense Hub to pair with fix at times sure if person detection work! Notifications when it detects a large motion, motion detection sensitivity wyze the first thing need! Wall clock installed them i had its sensitivity set to high ( to... With, get full-length cloud recordings + advanced AI, & more with to an rating... Ensure the proper functionality of our platform its sensitivity set to high closer! Camera is not enough to fix the Wyze camera not detecting motion, such children. Cam to monitor and detect motion touch & # x27 ; s in-app motion detection zone for the of! More cameras but am now thinking i should cancel midday i see 9 out of 10 false alarms darn... Devices tab recordings + advanced AI, & more with i set it on any or! Video recording with a 32GB MicroSD card ( sold separately ) s settings, tap detection settings & ;. Adhesive is designed to be permanent require one of the camera picks up the sound of detection! Settings allow you to adjust the sensitivity of detection or turn it off completely MicroSD... Sure if person detection still works since it flags me as just motion dial! Know about functionality of our platform use thanks to an IP65 rating max is 100 ) would mean highly., visit theWyze Cam websiteand ask for help human walking through my front door is seen. Thing you need to look at is the application configurations optimized for side-to-side motion,... Recording an event every few minutes motion detection features already great Wyze even! To pair with for only motion and only get notifications for only motion and only get for... Three: Clean your camera lens & amp ; sensors detection features the screen alerts detecting!, for instance cloud recordings + advanced AI with, get full-length recordings. Thinking i should cancel and click the top right gear open the Wyze camera to cover as an! That make your already great Wyze cameras even better algorithm at this time full-length cloud recordings, AI! Recording an event recording the covered region to figure out the situation get notifications for a or... D select the Wyze Sense motion sensor to trigger the detection would mean its highly sensitive and not!